Quantum develops its products with the latest technologies like Microsoft.Net, Bootstrap, Angular.Js etc. We ensure that our products are future proofed by regularly migrating our applications to the latest technology suite.
The rapid progress in technology has brought in a variety of new devices and advanced features to the existing devices. We ensure compatibility by adhering to W3C standards and develop applications in a responsive web design which can be used in any device.
Our products are architected in Model-View-Controller architecture, which helps us to quickly adapt to new technology advancements by migrating only the required components. Our Business Logic APIs are designed to rapidly adapt to any changes to the business process and ensure that the products are compatible with the evolving business scenario.
We have embedded Agile and DevOps in our Culture. This ensures that any changes required in our products due to factors like Statutory, Business etc. are handled effectively in a timely manner. We have implemented a Test Driven Development cycle with automated testing tools.
We endeavour to improve in terms of technical enhancements and functionality. Our dedicated team of domain specialists have an average of 25 years of experience in the shipping industry. They constantly research trends to predict the enhancements required in our applications to meet future needs. Similarly, a team of technical architecture specialists always keep a watch on new technologies to analyze their benefits. We have a process to brainstorm the new ideas brought onto the table and look to implement them in our products.
Our highly integrated and automated ERP systems guarantee a single source data entry, elimination of error, and seamless process completion. UI and UX that have been designed by experts ensure minimal effort in completing tasks.
Highly evolved business logic assist in “auto-complete” and “auto-process”. Our internal workflows make for a cohesive workplace by eliminating bureaucracy while retaining control.
Architected and designed for tomorrow’s business needs, the functionality delivered solves enduring problems with ease.
Our ERP solutions aim to eliminate manual processing and duplication, and automate all communication between different entities. Our advanced system messaging builds a communication bridge between all parties in real time across all transactions.
Quantum’s solutions are built on the latest technology (angular.js and dotNET 4.5) on a very robust database that gives exceptional performance.
Quantum has a detailed Project Management methodology for delivering the product to the customer. Once a customer is engaged, Quantum assigns a Delivery Manager to the project. The delivery manager works with the customer to develop a detailed plan which will include all the activities related to the solution implementation.
Our products can be deployed in either a cloud based environment or on an ‘on premise‘ environment. We support the customers in identifying the hardware and software required to be procured by the customer for an ‘on premise’ installation. Quantum has a dedicated cloud hosting server which can be used for deployment on the basis of the customer’s needs. We provide all the training required for the customer’s System administrator to ensure that backup and troubleshooting are done in an ‘on premise’ hosting.
Quantum provides all the training required for the users to use the products. The training ranges from Super User Training, Key User Training and End User Training. By the end of the training, we ensure that all the users are familiar with all the business scenarios of the product, and they can start using the system immediately.
Our products are compliant with most standard business processes followed in the shipping industry around the globe. The experience with our customers indicates that customization required for adapting our product to the business is very limited. If the customer needs any change, the flexibility of the product means that it can be implemented easily. We have a detailed process for handling the customization requirement and delivering it to the customer.
Quantum believes that a strong and efficient support process is essential for maintaining a satisfied customer. We have a tested process which is on par with the industry best practices. We have a dedicated support team which is accessible any time to help the customer in resolving their issues. We work on strict SLA’s to ensure that any customer issues are resolved on time.
